SHIPPING

AUSTRALIA

SHIPPING SERVICE	COURIER	TIMEFRAME ESTIMATE	COST
Standard	AusPost	2-7 Business Days*	FREE
Express	AusPost	1-4 Business Days*	$10 AUD

*excludes Darwin & WA which have longer estimated delivery times.

INTERNATIONAL

SHIPPING SERVICE	COURIER	TIMEFRAME ESTIMATE	COST
Standard	AusPost	7-10 Business Days*	$20 AUD
Express	AusPost	2-4 Business Days*	$60 AUD

*Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times. The shipping time depends on shipping way you choose.

Customers are responsible for their countries taxes and import duties.

STANDARD FULFILLMENT TIME

Our standard fulfillment time is within 3 business days.

ITEM AVAILABILITY

In the event that an item you purchased is unavailable, we will notify you by email as soon as possible and offer an appropriate replacement or a full refund.

PRE-ORDER ITEMS

Pre-order items will be shipped within the estimated timeframe specified on the product page. Please note that these timeframes are only estimates. If there is a delay with your pre-order item, a member of our customer service team will reach out to you.

For orders containing both in-stock and pre-order items, we will ship them separately at no additional cost. Full payment will be processed at the time the order is placed.

LOST OR DAMAGED PARCELS

We are not responsible for items that are lost, stolen, or damaged during transit. Customers are advised to select a secure delivery location and ensure the order is received safely. We cannot offer compensation for items reported as lost or missing after delivery.